FuriaHub
About the role
IT Manager
Company: Lido
Salary: $105k - $165k
Requirements
-5+ years of experience in IT support, IT operations, or IT management, ideally within a remote-first or distributed organisation.
-Experience managing or coordinating a support team, service desk, or internal IT function.
-Strong troubleshooting ability across common operating systems, end-user devices, productivity tools, -SaaS platforms, and access-related issues.
-Good understanding of networking fundamentals, including VPNs, DNS, IP configuration, connectivity issues, and common remote-working setups.
-Technical proficiency across operating systems, APIs, SaaS solutions, device management, and IT administration tools.
-Experience working with DevOps, SecOps, infrastructure, or security teams to resolve cross-functional technical issues.
-Strong vendor management experience, including procurement, renewals, performance management, and cost optimisation.
-Ability to manage multiple projects simultaneously, prioritise effectively, and drive work through to completion.
-Strong communication and stakeholder management skills, with the ability to translate technical issues into clear, practical guidance.
-Experience with IT policies, support documentation, process design, and operational reporting.
-Budget management, risk assessment, and mitigation experience.
-Bachelor’s degree in Information Technology, Computer Science, or a related field preferred.
-Relevant certifications such as ITIL, CompTIA A+, or equivalent practical experience preferred.
-English level: B2+.
Key Factors
-Remote contribution
-Competitive compensation
-Flexible schedule
-Support for education, including language and professional growth courses
-Equipment and co-working reimbursement
-Opportunities to attend overseas conferences and ecosystem events
Contact